Queue Management system (QMS) is simply a customer flow management system designed especially for managing queues in any service based organization like banks, financial institutions, hospitals and clinic, public offices and much more. The upgraded version of QMS will cut down the queue and efficiently manage the flow of customers by using the simple QMS app, the customers can check the real time status of queues at a particular service point which manages their waiting time and increases the satisfaction level. The new system is upgraded from stand alone platform to a web based platform allowing us to remotely access the system from anywhere and at anytime providing a quick support.